Customer Service

We pride ourselves by providing an Agile service, every customer has their own dedicated senior account manager, assisted by a dedicated customer support executive, assisting with advice, sourcing the best price, fulfilment and management of all deliveries in a seamless manner. We are customer centric, an organisation you can grow with, focused on being our customers preferred “Go to”, IT expert.

Actionable guidance at every step of the customer journey

For your convenience, company forms are available to download below. The forms are provided in Portable Document Format (PDF)            Adobe® Acrobat® Reader, can be downloaded for free here.

If you require any help regarding account application please contact our administrations department on +44 (0)161 737 0303

Email us at support@mtechdata.com

DOWNLOAD OUR FORMS

Client Application Form

Click the button below to get a printable form.

Latest RMA Form

Click the button below to get a printable form.

F.A.Q’s

IS MANCHESTER TECHNOLOGIES DATA GROUP AN AUTHORISED DISTRIBUTOR?
No, Manchester Technologies Data is an independent distributor. We are not contracted to any manufacturers to resell their goods. This allows us to supply goods below distribution prices, which adds to our flexibility.
ARE THE PRODUCTS WE SELL NEW AND ORIGINAL?
All our goods are brand new factory-sealed retail unless we have quoted you otherwise. We will always specify if we are offering renew, spares, bulk or refurb as an alternative. All our goods are purchased from trusted vendors inside the EU. As such, all our goods are eligible for full HP warranty entitlement giving you peace of mind when buying from Manchester Technologies Data
WHAT IS THE PROCESS TO FOLLOW IF MY GOODS ARE DOA OR FAIL AFTER THE 30 DAYS RETURN TO BASE WARRANTY?
Manchester Technologies Group offers a 30 days return to base warranty from the day of your invoice. If your goods fail outside our RMA period but inside the manufacturer warranty period for the item, you can contact the manufacturer directly to have the item replaced or the fault repaired.

MTD Group - United Kingdom

Agecroft Enterprise Park,

Agecroft Road Units 14-16,

Manchester M27 8UW

 

MTD Group - Germany

Manchester Technologies Data GmbH

Wrangelstraße 3

51065 Köln / NRW

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UK
+44 (0) 161 737 0303
enquiries@mtechdata.com


GERMANY
+49 (0)221 98655250
sales@mtechdata.de
OUR GERMAN WEBSITE IS NOW UNDER CONSTRUCTION


SPAIN
+44 (0) 161 737 0303
sales@mtechdata.com

DUBAI
+44 (0) 161 737 0303
sales@mtechdata.com

MIAMI
+44 (0) 161 737 0303
sales@mtechdata.com

UK
+44 (0) 161 737 0303
enquiries@mtechdata.com

GERMANY
+49 (0)221 98655250
sales@mtechdata.de


SPAIN
+44 (0) 161 737 0303
sales@mtechdata.com


DUBAI
+44 (0) 161 737 0303
sales@mtechdata.com


MIAMI
+44 (0) 161 737 0303
sales@mtechdata.com


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